Our lost property office is open from 10am to 6pm Sunday to Friday for enquiries. If you believe an item has been left in the hotel, please call or email the specific hotel direct between these hours. We will need a full description of the item, with as much additional information as possible. For phone numbers and email addresses use the CONTACT link on this website.
If the item is found and confirmed, you may collect during the lost property opening hours of 10am to 6pm Sunday to Friday. Alternatively we can post it to you for a minimum charge of £5. ALL unclaimed lost property will be given to charity after a period of 30 days. Due to the very large volume of lost property we cannot keep it on the premises longer than this.
Please note that there are three hotels in our Bournemouth resort. There could be occasions when Oceana Hotels may need to allocate your reservation to one of the sister hotels next door. We aim to give you prior notice, otherwise you will be notified on arrival. We apologise for any inconvenience this may cause.
We actively seek out employees that enjoy hospitality and that truly care about you, our guest. Paramount is endeavouring to make ALL our guests enjoy their stay, regardless of who they are.
Under onsite personal directorship we are continually monitoring our standards and at the same time trying to make a difference to the environment through recycling programmes and strict control of waste be it laundry, detergents or power.
Although our goal is perfection, we know we can not achieve this at all times and always welcome your comments and suggestions. Please feel free to E-mail our manager using the details from our contact page.
Gay Hotel Bournemouth
With our multi cultural policies to business and employment we believe our progressive style of hotel management is a perfect fit for lesbian and gay travellers. We support Bournefree Gay Pride and many national media organizations. Many of our meeting and banquet facilities are perfect for your event, we are also licensed for civil ceremonies.